luni, 22 octombrie 2012

Don't know the answer? Here's what to say ...

We've all been there. It's Friday afternoon and work is winding down. You're sitting in your cube, watching a YouTube video of a bunny kissing a squirrel and jamming to your "Friday Fun" iTunes playlist. Just as you're about to press "share" on that cute/creepy bunny video, your boss stops by and asks you for a quick recap of your client's latest earnings report. You're completely caught off guard, and all you manage to mumble is, "Um, uh, I'm actually not sure about that ... um, sorry."


After your boss walks away, your face turns from fire-engine red back to its normal hue and your brain starts functioning again, you kick yourself because you do know the answer. Well, sort of. The other day you'd read a summary from the earnings call and you remember some of the details, or at least enough to have pieced together a more coherent response.


Unless you're one of those lucky (some might say annoying) people who always has the right answer or has mastered the art of sounding like you know what you're talking about even if you don't have a clue, then you have been or will be faced with similar situations where you aren't fully prepared. But chances are, even if you don't have the full answer, you do know enough to share some information and then follow up once you know more. This way, you show your boss that you do have something of value to contribute, while still being honest about not knowing everything.


According to Jodi Glickman, author of "Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead," answering a question you don't know with intelligence boils down to a simple three-part strategy:


1. Here's what I know.


The first thing to remember is that you aren't expected to know everything about every topic at all times. Given how busy we are these days, it's nearly impossible to always have an answer on the tip of your tongue. According to Glickman, if the question is related to something you're working on or should be familiar with, you likely do know something -- and that something is worth contributing. So instead of just going straight to, "I don't know, sorry," take a second to collect your thoughts and provide your boss with the fact or tidbit you do know.


2. Here's what I don't know.


"After you've given your client or boss a little something to work with, then be transparent and admit that you don't know the answer or have that exact piece of information," writes Glickman. I know sometimes it's easy, when caught off guard, to make something up, but it'll only hurt you in the long run. Your boss would much rather you be honest and plead ignorance than find out later your client didn't actually acquire a new company as you'd told him in your attempt to sound smart. Lying will just ruin your credibility. Instead of dancing around it, simply tell her you aren't completely sure.


3. Here's how I'll figure it out.


While you aren't expected to know everything, you are expected to do what you can to figure out the answer, even if it requires taking some time to research and pull the right information. Step three of Glickman's strategy suggests closing the conversation by proactively offering your game plan -- you'll do some digging and get back to her. It might help to ask for her deadline or if there's anything else she'd like to know while you're looking -- that way you ensure that when you do get your boss the answer, you get it to them on time and with no missing pieces.


Notes Glickman, this method works well because it allows you to bury the negative (that you don't know what you're talking about) in between two positives. "The idea of 'sandwiching' the bad news between the good news ensures that you start off and end on a solid footing."


Here's an example of how you can apply this strategy to the above situation:


1. Here's what I know. "I do know sales for X client are up from last quarter."


2. Here's what I don't know. "However, I don't know the exact sales numbers for this quarter off the top of my head."


3. Here's how I'll figure it out. "So let me go back to the earnings release, double check the numbers, and get back to you. When do you need this information by?"


So the next time your boss stops by unannounced, take a deep breath, remain calm and use this three-part strategy to confidently (kind of) answer the question you (sort of but not really) know the answer to.

miercuri, 17 octombrie 2012

How To Ask Questions The Smart Way

Before You Ask


Before asking a technical question by e-mail, or in a newsgroup, or on a website chat board, do the following:




  1. Try to find an answer by searching the archives of the forum you plan to post to.




  2. Try to find an answer by searching the Web.




  3. Try to find an answer by reading the manual.




  4. Try to find an answer by reading a FAQ.




  5. Try to find an answer by inspection or experimentation.




  6. Try to find an answer by asking a skilled friend.




  7. If you're a programmer, try to find an answer by reading the source code.




When you ask your question, display the fact that you have done these things first; this will help establish that you're not being a lazy sponge and wasting people's time. Better yet, display what you have learned from doing these things. We like answering questions for people who have demonstrated they can learn from the answers.


Use tactics like doing a Google search on the text of whatever error message you get (searching Google groups as well as Web pages). This might well take you straight to fix documentation or a mailing list thread answering your question. Even if it doesn't, saying I googled on the following phrase but didn't get anything that looked promising is a good thing to do in e-mail or news postings requesting help, if only because it records what searches won't help. It will also help to direct other people with similar problems to your thread by linking the search terms to what will hopefully be your problem and resolution thread.


Take your time. Do not expect to be able to solve a complicated problem with a few seconds of Googling. Read and understand the FAQs, sit back, relax and give the problem some thought before approaching experts. Trust us, they will be able to tell from your questions how much reading and thinking you did, and will be more willing to help if you come prepared. Don't instantly fire your whole arsenal of questions just because your first search turned up no answers (or too many).


Prepare your question. Think it through. Hasty-sounding questions get hasty answers, or none at all. The more you do to demonstrate that having put thought and effort into solving your problem before seeking help, the more likely you are to actually get help.


Beware of asking the wrong question. If you ask one that is based on faulty assumptions, J. Random Hacker is quite likely to reply with a uselessly literal answer while thinking Stupid question..., and hoping the experience of getting what you asked for rather than what you needed will teach you a lesson.


Never assume you are entitled to an answer. You are not; you aren't, after all, paying for the service. You will earn an answer, if you earn it, by asking a substantial, interesting, and thought-provoking question — one that implicitly contributes to the experience of the community rather than merely passively demanding knowledge from others.


On the other hand, making it clear that you are able and willing to help in the process of developing the solution is a very good start. Would someone provide a pointer?, What is my example missing?, and What site should I have checked? are more likely to get answered than Please post the exact procedure I should use. because you're making it clear that you're truly willing to complete the process if someone can just point you in the right direction.






When You Ask









Choose your forum carefully





Be sensitive in choosing where you ask your question. You are likely to be ignored, or written off as a loser, if you:





  • post your question to a forum where it's off topic




  • post a very elementary question to a forum where advanced technical questions are expected, or vice-versa




  • cross-post to too many different newsgroups




  • post a personal e-mail to somebody who is neither an acquaintance of yours nor personally responsible for solving your problem





Hackers blow off questions that are inappropriately targeted in order to try to protect their communications channels from being drowned in irrelevance. You don't want this to happen to you.


The first step, therefore, is to find the right forum. Again, Google and other Web-searching methods are your friend. Use them to find the project webpage most closely associated with the hardware or software giving you difficulties. Usually it will have links to a FAQ (Frequently Asked Questions) list, and to project mailing lists and their archives. These mailing lists are the final places to go for help, if your own efforts (including reading those FAQs you found) do not find you a solution. The project page may also describe a bug-reporting procedure, or have a link to one; if so, follow it.


Shooting off an e-mail to a person or forum which you are not familiar with is risky at best. For example, do not assume that the author of an informative webpage wants to be your free consultant. Do not make optimistic guesses about whether your question will be welcome — if you're unsure, send it elsewhere, or refrain from sending it at all.


When selecting a Web forum, newsgroup or mailing list, don't trust the name by itself too far; look for a FAQ or charter to verify your question is on-topic. Read some of the back traffic before posting so you'll get a feel for how things are done there. In fact, it's a very good idea to do a keyword search for words relating to your problem on the newsgroup or mailing list archives before you post. It may find you an answer, and if not it will help you formulate a better question.


Don't shotgun-blast all the available help channels at once, that's like yelling and irritates people. Step through them softly.


Know what your topic is! One of the classic mistakes is asking questions about the Unix or Windows programming interface in a forum devoted to a language or library or tool portable across both. If you don't understand why this is a blunder, you'd be best off not asking any questions at all until you get it.


In general, questions to a well-selected public forum are more likely to get useful answers than equivalent questions to a private one. There are multiple reasons for this. One is simply the size of the pool of potential respondents. Another is the size of the audience; hackers would rather answer questions that educate many people than questions serving only a few.


Understandably, skilled hackers and authors of popular software are already receiving more than their fair share of mis-targeted messages. By adding to the flood, you could in extreme cases even be the straw that breaks the camel's back — quite a few times, contributors to popular projects have withdrawn their support because collateral damage in the form of useless e-mail traffic to their personal accounts became unbearable.







Web and IRC forums directed towards newbies often give the quickest response





Your local user group, or your Linux distribution, may advertise a Web forum or IRC channel where newbies can get help. (In non-English-speaking countries newbie forums are still more likely to be mailing lists.) These are good first places to ask, especially if you think you may have tripped over a relatively simple or common problem. An advertised IRC channel is an open invitation to ask questions there and often get answers in real time.


In fact, if you got the program that is giving you problems from a Linux distribution (as is common today), it may be better to ask in the distro's forum/list before trying the program's project forum/list. The project's hackers may just say, use our build.


Before posting to any Web forum, check if it has a Search feature. If it does, try a couple of keyword searches for something like your problem; it just might help. If you did a general Web search before (as you should have), search the forum anyway; your Web-wide search engine might not have all of this forum indexed recently.


There is an increasing tendency for projects to do user support over a Web forum or IRC channel, with e-mail reserved more for development traffic. So look for those channels first when seeking project-specific help.







As a second step, use project mailing lists





When a project has a development mailing list, write to the mailing list, not to individual developers, even if you believe you know who can best answer your question. Check the documentation of the project and its homepage for the address of a project mailing list, and use it. There are several good reasons for this policy:





  • Any question good enough to be asked of one developer will also be of value to the whole group. Contrariwise, if you suspect your question is too dumb for a mailing list, it's not an excuse to harass individual developers.




  • Asking questions on the list distributes load among developers. The individual developer (especially if he's the project leader) may be too busy to answer your questions.




  • Most mailing lists are archived and the archives are indexed by search engines. If you ask your question on-list and it is answered, a future querent could find your question and the answer on the Web instead of asking it again.




  • If certain questions are seen to be asked often, developers can use that information to improve the documentation or the software itself to be less confusing. But if those questions are asked in private, nobody has the complete picture of what questions are asked most often.





If a project has both a user and a developer (or hacker) mailing list or Web forum, and you are not hacking on the code, ask in the user list/forum. Do not assume that you will be welcome on the developer list, where they're likely to experience your question as noise disrupting their developer traffic.


However, if you are sure your question is non-trivial, and you get no answer in the user list/forum for several days, try the developer one. You would be well advised to lurk there for a few days before posting to learn the local folkways (actually this is good advice on any private or semi-private list).


If you cannot find a project's mailing list address, but only see the address of the maintainer of the project, go ahead and write to the maintainer. But even in that case, don't assume that the mailing list doesn't exist. Mention in your e-mail that you tried and could not find the appropriate mailing list. Also mention that you don't object to having your message forwarded to other people. (Many people believe that private e-mail should remain private, even if there is nothing secret in it. By allowing your message to be forwarded you give your correspondent a choice about how to handle your e-mail.)







Use meaningful, specific subject headers





On mailing lists, newsgroups or Web forums, the subject header is your golden opportunity to attract qualified experts' attention in around 50 characters or fewer. Don't waste it on babble like Please help me (let alone PLEASE HELP ME!!!!; messages with subjects like that get discarded by reflex). Don't try to impress us with the depth of your anguish; use the space for a super-concise problem description instead.


One good convention for subject headers, used by many tech support organizations, is object - deviation. The object part specifies what thing or group of things is having a problem, and the deviation part describes the deviation from expected behavior.


Stupid:

HELP! Video doesn't work properly on my laptop!


Smart:

X.org 6.8.1 misshapen mouse cursor, Fooware MV1005 vid. chipset


Smarter:

X.org 6.8.1 mouse cursor on Fooware MV1005 vid. chipset - is misshapen



The process of writing an object-deviation description will help you organize your thinking about the problem in more detail. What is affected? Just the mouse cursor or other graphics too? Is this specific to the X.org version of X? To version 6.8.1? Is this specific to Fooware video chipsets? To model MV1005? A hacker who sees the result can immediately understand what it is that you are having a problem with and the problem you are having, at a glance.


More generally, imagine looking at the index of an archive of questions, with just the subject lines showing. Make your subject line reflect your question well enough that the next guy searching the archive with a question similar to yours will be able to follow the thread to an answer rather than posting the question again.


If you ask a question in a reply, be sure to change the subject line to indicate that you're asking a question. A Subject line that looks like Re: test or Re: new bug is less likely to attract useful amounts of attention. Also, pare quotation of previous messages to the minimum consistent with cluing in new readers.


Do not simply hit reply to a list message in order to start an entirely new thread. This will limit your audience. Some mail readers, like mutt, allow the user to sort by thread and then hide messages in a thread by folding the thread. Folks who do that will never see your message.


Changing the subject is not sufficient. Mutt, and probably other mail readers, looks at other information in the e-mail's headers to assign it to a thread, not the subject line. Instead start an entirely new e-mail.


On Web forums the rules of good practice are slightly different, because messages are usually much more tightly bound to specific discussion threads and often invisible outside those threads. Changing the subject when asking a question in reply is not essential. Not all forums even allow separate subject lines on replies, and nearly nobody reads them when they do. However, asking a question in a reply is a dubious practice in itself, because it will only be seen by those who are watching this thread. So, unless you are sure you want to ask only the people currently active in the thread, start a new one.







Make it easy to reply





Finishing your query with Please send your reply to... makes it quite unlikely you will get an answer. If you can't be bothered to take even the few seconds required to set up a correct Reply-To header in your mail agent, we can't be bothered to take even a few seconds to think about your problem. If your mail program doesn't permit this, get a better mail program. If your operating system doesn't support any e-mail programs that permit this, get a better operating system.


In Web forums, asking for a reply by e-mail is outright rude, unless you believe the information may be sensitive (and somebody will, for some unknown reason, let you but not the whole forum know it). If you want an e-mail copy when somebody replies in the thread, request that the Web forum send it; this feature is supported almost everywhere under options like watch this thread, send e-mail on answers, etc.







Write in clear, grammatical, correctly-spelled language





We've found by experience that people who are careless and sloppy writers are usually also careless and sloppy at thinking and coding (often enough to bet on, anyway). Answering questions for careless and sloppy thinkers is not rewarding; we'd rather spend our time elsewhere.


So expressing your question clearly and well is important. If you can't be bothered to do that, we can't be bothered to pay attention. Spend the extra effort to polish your language. It doesn't have to be stiff or formal — in fact, hacker culture values informal, slangy and humorous language used with precision. But it has to be precise; there has to be some indication that you're thinking and paying attention.


Spell, punctuate, and capitalize correctly. Don't confuse its with it's, loose with lose, or discrete with discreet. Don't TYPE IN ALL CAPS; this is read as shouting and considered rude. (All-smalls is only slightly less annoying, as it's difficult to read. Alan Cox can get away with it, but you can't.)


More generally, if you write like a semi-literate boob you will very likely be ignored. So don't use instant-messaging shortcuts. Spelling "you" as "u" makes you look like a semi-literate boob to save two entire keystrokes. Worse: writing like a l33t script kiddie hax0r is the absolute kiss of death and guarantees you will receive nothing but stony silence (or, at best, a heaping helping of scorn and sarcasm) in return.


If you are asking questions in a forum that does not use your native language, you will get a limited amount of slack for spelling and grammar errors — but no extra slack at all for laziness (and yes, we can usually spot that difference). Also, unless you know what your respondent's languages are, write in English. Busy hackers tend to simply flush questions in languages they don't understand, and English is the working language of the Internet. By writing in English you minimize your chances that your question will be discarded unread.


If you are writing in English but it is a second language for you, it is good form to alert potential respondents to potential language difficulties and options for getting around them. Examples:





  • English is not my native language; please excuse typing errors.




  • If you speak $LANGUAGE, please email/PM me; I may need assistance translating my question.




  • I am familiar with the technical terms, but some slang expressions and idioms are difficult for me.




  • I've posted my question in $LANGUAGE and English. I'll be glad to translate responses, if you only use one or the other.










Send questions in accessible, standard formats





If you make your question artificially hard to read, it is more likely to be passed over in favor of one that isn't. So:





  • Send plain text mail, not HTML. (It's not hard to turn off HTML.) Further discussion of why this is good practice can be found here and here.




  • MIME attachments are usually OK, but only if they are real content (such as an attached source file or patch), and not merely boilerplate generated by your mail client (such as another copy of your message).




  • Don't send e-mail in which entire paragraphs are single multiply-wrapped lines. (This makes it too difficult to reply to just part of the message.) Assume that your respondents will be reading mail on 80-character-wide text displays and set your line wrap accordingly, to something less than 80.




  • However, do not wrap data (such as log file dumps or session transcripts) at any fixed column width. Data should be included as-is, so respondents can have confidence that they are seeing what you saw.




  • Don't send MIME Quoted-Printable encoding to an English-language forum. This encoding can be necessary when you're posting in a language ASCII doesn't cover, but many e-mail agents don't support it. When they break, all those =20 glyphs scattered through the text are ugly and distracting — or may actively sabotage the semantics of your text.




  • Never, ever expect hackers to be able to read closed proprietary document formats like Microsoft Word or Excel. Most hackers react to these about as well as you would to having a pile of steaming pig manure dumped on your doorstep. Even when they can cope, they resent having to do so.




  • If you're sending e-mail from a Windows machine, turn off Microsoft's problematic Smart Quotes feature (From Tools > AutoCorrect Options, clear the smart quotes checkbox under AutoFormat As You Type.). This is so you'll avoid sprinkling garbage characters through your mail.




  • In Web forums, do not abuse smiley and HTML features (when they are present). A smiley or two is usually OK, but colored fancy text tends to make people think you are lame. Seriously overusing smileys and color and fonts will make you come off like a giggly teenage girl, which is not generally a good idea unless you are more interested in sex than answers.





If you're using a graphical-user-interface mail client such as Netscape Messenger, MS Outlook, or their ilk, beware that it may violate these rules when used with its default settings. Most such clients have a menu-based View Source command. Use this on something in your sent-mail folder, verifying sending of plain text without unnecessary attached crud.







Be precise and informative about your problem








  • Describe the symptoms of your problem or bug carefully and clearly.




  • Describe the environment in which it occurs (machine, OS, application, whatever). Provide your vendor's distribution and release level (e.g.: Fedora Core 7, Slackware 9.1, etc.).




  • Describe the research you did to try and understand the problem before you asked the question.




  • Describe the diagnostic steps you took to try and pin down the problem yourself before you asked the question.




  • Describe any possibly relevant recent changes in your computer or software configuration.




  • If at all possible, provide a way to reproduce the problem in a controlled environment.





Do the best you can to anticipate the questions a hacker will ask, and answer them in advance in your request for help.


Giving hackers the ability to reproduce the problem in a controlled environment is especially important if you are reporting something you think is a bug in code. When you do this, your odds of getting a useful answer and the speed with which you are likely to get that answer both improve tremendously.


Simon Tatham has written an excellent essay entitled How to Report Bugs Effectively. I strongly recommend that you read it.







Volume is not precision





You need to be precise and informative. This end is not served by simply dumping huge volumes of code or data into a help request. If you have a large, complicated test case that is breaking a program, try to trim it and make it as small as possible.


This is useful for at least three reasons. One: being seen to invest effort in simplifying the question makes it more likely you'll get an answer, Two: simplifying the question makes it more likely you'll get a useful answer. Three: In the process of refining your bug report, you may develop a fix or workaround yourself.







Don't rush to claim that you have found a bug





When you are having problems with a piece of software, don't claim you have found a bug unless you are very, very sure of your ground. Hint: unless you can provide a source-code patch that fixes the problem, or a regression test against a previous version that demonstrates incorrect behavior, you are probably not sure enough. This applies to webpages and documentation, too; if you have found a documentation bug, you should supply replacement text and which pages it should go on.


Remember, there are many other users that are not experiencing your problem. Otherwise you would have learned about it while reading the documentation and searching the Web (you did do that before complaining, didn't you?). This means that very probably it is you who are doing something wrong, not the software.


The people who wrote the software work very hard to make it work as well as possible. If you claim you have found a bug, you'll be impugning their competence, which may offend some of them even if you are correct. It's especially undiplomatic to yell bug in the Subject line.


When asking your question, it is best to write as though you assume you are doing something wrong, even if you are privately pretty sure you have found an actual bug. If there really is a bug, you will hear about it in the answer. Play it so the maintainers will want to apologize to you if the bug is real, rather than so that you will owe them an apology if you have messed up.







Grovelling is not a substitute for doing your homework





Some people who get that they shouldn't behave rudely or arrogantly, demanding an answer, retreat to the opposite extreme of grovelling. I know I'm just a pathetic newbie loser, but.... This is distracting and unhelpful. It's especially annoying when it's coupled with vagueness about the actual problem.


Don't waste your time, or ours, on crude primate politics. Instead, present the background facts and your question as clearly as you can. That is a better way to position yourself than by grovelling.


Sometimes Web forums have separate places for newbie questions. If you feel you do have a newbie question, just go there. But don't grovel there either.







Describe the problem's symptoms, not your guesses





It's not useful to tell hackers what you think is causing your problem. (If your diagnostic theories were such hot stuff, would you be consulting others for help?) So, make sure you're telling them the raw symptoms of what goes wrong, rather than your interpretations and theories. Let them do the interpretation and diagnosis. If you feel it's important to state your guess, clearly label it as such and describe why that answer isn't working for you.


Stupid:

I'm getting back-to-back SIG11 errors on kernel compiles, and suspect a hairline crack on one of the motherboard traces. What's the best way to check for those?


Smart:

My home-built K6/233 on an FIC-PA2007 motherboard (VIA Apollo VP2 chipset) with 256MB Corsair PC133 SDRAM starts getting frequent SIG11 errors about 20 minutes after power-on during the course of kernel compiles, but never in the first 20 minutes. Rebooting doesn't restart the clock, but powering down overnight does. Swapping out all RAM didn't help. The relevant part of a typical compile session log follows.



Since the preceding point seems to be a tough one for many people to grasp, here's a phrase to remind you: "All diagnosticians are from Missouri." That US state's official motto is "Show me" (earned in 1899, when Congressman Willard D. Vandiver said "I come from a country that raises corn and cotton and cockleburs and Democrats, and frothy eloquence neither convinces nor satisfies me. I'm from Missouri. You've got to show me.") In diagnosticians' case, it's not a matter of skepticism, but rather a literal, functional need to see whatever is as close as possible to the same raw evidence that you see, rather than your surmises and summaries. Show us.







Describe your problem's symptoms in chronological order





The clues most useful in figuring out something that went wrong often lie in the events immediately prior. So, your account should describe precisely what you did, and what the machine and software did, leading up to the blowup. In the case of command-line processes, having a session log (e.g., using the script utility) and quoting the relevant twenty or so lines is very useful.


If the program that blew up on you has diagnostic options (such as -v for verbose), try to select options that will add useful debugging information to the transcript. Remember that more is not necessarily better; try to choose a debug level that will inform rather than drowning the reader in junk.


If your account ends up being long (more than about four paragraphs), it might be useful to succinctly state the problem up top, then follow with the chronological tale. That way, hackers will know what to watch for in reading your account.







Describe the goal, not the step





If you are trying to find out how to do something (as opposed to reporting a bug), begin by describing the goal. Only then describe the particular step towards it that you are blocked on.


Often, people who need technical help have a high-level goal in mind and get stuck on what they think is one particular path towards the goal. They come for help with the step, but don't realize that the path is wrong. It can take substantial effort to get past this.


Stupid:

How do I get the color-picker on the FooDraw program to take a hexadecimal RGB value?


Smart:

I'm trying to replace the color table on an image with values of my choosing. Right now the only way I can see to do this is by editing each table slot, but I can't get FooDraw's color picker to take a hexadecimal RGB value.



The second version of the question is smart. It allows an answer that suggests a tool better suited to the task.







Don't ask people to reply by private e-mail





Hackers believe solving problems should be a public, transparent process during which a first try at an answer can and should be corrected if someone more knowledgeable notices that it is incomplete or incorrect. Also, helpers get some of their reward for being respondents from being seen to be competent and knowledgeable by their peers.


When you ask for a private reply, you are disrupting both the process and the reward. Don't do this. It's the respondent's choice whether to reply privately — and if he does, it's usually because he thinks the question is too ill-formed or obvious to be interesting to others.


There is one limited exception to this rule. If you think the question is such that you are likely to get many answers that are all closely similar, then the magic words are e-mail me and I'll summarize the answers for the group. It is courteous to try and save the mailing list or newsgroup a flood of substantially identical postings — but you have to keep the promise to summarize.







Be explicit about your question





Open-ended questions tend to be perceived as open-ended time sinks. Those people most likely to be able to give you a useful answer are also the busiest people (if only because they take on the most work themselves). People like that are allergic to open-ended time sinks, thus they tend to be allergic to open-ended questions.


You are more likely to get a useful response if you are explicit about what you want respondents to do (provide pointers, send code, check your patch, whatever). This will focus their effort and implicitly put an upper bound on the time and energy a respondent must allocate to helping you. This is good.


To understand the world the experts live in, think of expertise as an abundant resource and time to respond as a scarce one. The less of a time commitment you implicitly ask for, the more likely you are to get an answer from someone really good and really busy.


So it is useful to frame your question to minimize the time commitment required for an expert to field it — but this is often not the same thing as simplifying the question. Thus, for example, Would you give me a pointer to a good explanation of X? is usually a smarter question than Would you explain X, please?. If you have some malfunctioning code, it is usually smarter to ask for someone to explain what's wrong with it than it is to ask someone to fix it.







When asking about code





Don't ask others to debug your broken code without giving a hint what sort of problem they should be searching for. Posting a few hundred lines of code, saying "it doesn't work", will get you ignored. Posting a dozen lines of code, saying "after line 7 I was expecting to see , but occurred instead" is much more likely to get you a response.


The most effective way to be precise about a code problem is to provide a minimal bug-demonstrating test case. What's a minimal test case? It's an illustration of the problem; just enough code to exhibit the undesirable behavior and no more. How do you make a minimal test case? If you know what line or section of code is producing the problematic behavior, make a copy of it and add just enough supporting code to produce a complete example (i.e. enough that the source is acceptable to the compiler/interpreter/whatever application processes it). If you can't narrow it down to a particular section, make a copy of the source and start removing chunks that don't affect the problematic behavior. The smaller your minimal test case is, the better (see the section called “Volume is not precision”).


Generating a really small minimal test case will not always be possible, but trying to is good discipline. It may help you learn what you need to solve the problem on your own — and even when it doesn't, hackers like to see that you have tried. It will make them more cooperative.


If you simply want a code review, say as much up front, and be sure to mention what areas you think might particularly need review and why.



duminică, 30 septembrie 2012

Can cough syrup help me conceive ?

"Can cough syrup help me conceive ?"


 


While there's not a lot of medical research to support this idea, anecdotal evidence suggests that it can help. But there are a few caveats, too. One ingredient in certain cough syrups — guaifenesin — can help you get pregnant by thinning your cervical fluid, which enables sperm to travel through your cervix and fertilize an egg. If you know from taking your temperature every morning that you're ovulating, but you don't seem to be producing much wet, slippery, cervical fluid, guaifenesin might be all the help you need to get pregnant. This is the paradox, though: You need to know when you're approaching ovulation to take advantage of this recommendation, and the only way to know that is by checking your cervical fluid. So guaifenesin works best on women who do produce at least some cervical fluid.

How does it work? Guaifenesin, a common ingredient in cough syrups, is an "expectorant." That is, it relieves congestion by helping liquefy mucus in your lungs, allowing you to cough it up. And because it works systemically on all mucous membranes in your body, it can make your cervical fluid wetter, too.

The trick is to find a cough syrup in which guaifenesin is the only active ingredient, so check labels carefully. Many cough and cold medicines contain antihistamines that also work systemically in your body but have the reverse effect: They dry up mucus and diminish wet cervical fluid. And while you're trying to get pregnant, there's no reason to expose yourself to any other drugs unnecessarily, so find a product that contains only guaifenesin and no other active ingredients, including dextromethorphan (a cough suppressant) and alcohol. Humibid LA — the pill form of guaifenesin, available by prescription — is a safe choice. Ask your healthcare provider to prescribe it for you.

If you're taking the liquid form of guaifenesin, take 2 teaspoons three times a day around the time of month you're expecting to ovulate. If you're taking the pill form (Humibid LA), take it as prescribed for a cold. Either way, I would encourage you to take it from the first day you notice any type of wetness through the day of your temperature shift. That may be about a week. (Editor's note: If you're not yet charting your basal body temperature, click here for more information on how to do it.)

Guaifenesin may even work for women who've had abnormal cervical cells frozen off or who've had a cone biopsy — the removal of a cone-shaped wedge of the cervix to treat lesions that may be precancerous. This procedure destroys some of the cervical crypts that produce fluid. If this is what's behind your low production of cervical fluid, taking guaifenesin might help you produce enough wet, slippery fluid through the remaining cervical crypts to help you get pregnant.

joi, 20 septembrie 2012

Frequently Asked Questions about Coffee



  • How to brew the ultimate drink




    1. What is the best temperature to brew coffee?


      According to chemical studies, the optimal water temperature for drip coffee is 95-98C. According to my notes, colder water doesn't extract enough caffeine/essential oils from the beans, and above such temperature the acidity increases wildly.


      Return to Index




    2. Quality of coffee


      The quality of a brew depends on the following factors (in no particular order):



      1. Time since grinding the beans.

      2. Time since roasting.

      3. Cleanliness with brewing equipment.

      4. Bean quality (what crop, etc.).

      5. Water quality.


      Fact: Unless you are buying some major debris, bean quality is not very important, as compared to 1-3 and 5.


      Fact: A coffee can in the supermarket often contains major debris, so be careful when you choose. (See note below).


      Fact: Once you have freshly roasted and ground coffee, filtered water and equipment free of oil residues from the last brew, quality of beans makes a huge difference.


      NOTE: A coffee can in the supermarket often contains a blend of Arabica and robusta beans while most coffee houses sell only arabica beans. Arabica beans are usually flavor rich, while robusta beans have more caffeine, less flavor and are cheaper to produce.


      When you buy coffee, whether in a coffee house or in a supermarket, you want to get 100% arabica, except for espresso blends, which may be a combination of both. My personal experience says that a 100% arabica espresso blend is better but many people (including many Italians) will disagree on this point, so go with what you like.


      For freshness, in a coffee house it is better to buy popular blends that move fast, while in a supermarket vacuum packaged containers with expiration date are your best bet.

      Chances are you will not get truly fresh coffee in a supermarket. This is an absolute fact if it is pre-ground. In a coffee house look for a shop that roasts in-house and ask what was roasted that day. If the person behind the counter does not know, ask to talk to someone who cares about coffee. If no one knows, go somewhere else. As a side note, it should be mentioned that coffee is at its best after 12-24 hours, so you might be interested in day-old coffee as well if you plan to brew the same day. Also, grind your own coffee. Buying fresh and then having it ground defeats the purpose. Ground coffee only lasts a few hours or one day tops.


      Return to Index




    3. What is the difference between arabica and robusta?


      Arabica beans and robusta beans are two different species of coffee. They are the primary species of coffee that find their way into the American cup. The general differences are those of taste, and the conditions under which the two species differ in production.

      Taste:
      Arabicas have a wider taste range, between varieties. They range in taste from sweet-soft to sharp-tangy. Their unroasted smell is sometimes likened to blueberries. Their roasted smell is perfumey with fruity notes and sugary tones.
      Robustas taste range is neutral to harsh and they are often described as tasting grain-like, oatmeally. Their unroasted smell is often described as raw-peanutty. Their roasted smell is often likened to burnt rubber.

      Production Conditions:
      Arabicas are delicate, they require cool tropical climates, lots of moisture, rich soil, shade and sun. They are subject to attack from various pests, and are extremely vulnerable to cold and bad handling.
      Robustas are hardier plants, capable of growing well at low altitudes, less subject to problems related to pests and rough handling. They yield more pounds of finished goods per acre at a lower cost of production.

      Economics:
      Customs and trade, supply and demand over the course of the last 150 years has determined the relative values of arabica vs. robusta beans. Generally speaking, the best coffees are all arabicas and the highest quality blends are pure arabica blends. They are also the priciest.
      In the U.S. you will generally find arabicas in the coffee store and specialty food shop, and robustas in the supermarket cans and jars of instant.
      In Italy, home of espresso, the very highest quality brands are pure arabica, and like here, the popular-priced goods are blended with robusta beans. Because "Imported from Italy" can make an ordinary supermarket quality Italian espresso a "gourmet" coffee in the U.S., you will find robustas in some Italian brands offered for sale in the United States.
      The coffee you like is a very personal thing. You may find that you really prefer the all-arabica blends, or you may feel comfortable with something less, just because you like it. That's OK. The American marketplace, thanks to the Specialty Coffee movement here, is now rich enough in roast types, species, varieties, blends, brews, grinds, and price points to have something for every taste and pocketbook.
      Return to Index




    4. Just how much ground coffee do I need for x amount of coffee?


      a. Whatever seems right to you.


      b. It may change slightly from coffee to coffee and according to freshness.


      c. What the Specialty Coffee Association of America (SCAA) has to say:
      A cup is defined as 6 ounces of water before brewing. This will produce 5.33 ounces of brewed coffee. Or 125 ml & 110 ml for Euro style coffee makers
      The SCAA defines 10 grams or .36 oz per cup as the proper measure for brewed coffee if using the American standards. If using Euro standards the measure is 7 grams per 125 ml.
      To further confuse things I will add a few more measures:
      3.75 oz per 1/2 gallon
      55 grams per liter
      2.25 gallons per 1 lb.
      If you want to know more check the SCAA's web page at www.scaa.com.


      d. According to "The Coffee Lover's Companion" by Diana Rosen, the standard is 2 tbs. per 6 oz of water. This to me seems very high but I have never tried it.


      e. My personal taste is 1 "standard measure" per cup of coffee. A standard measure is approximately 1 tbs. this is a plus or minus equation depending on the coffee I am using, the degree of roast (darker = more coffee due to weight loss to keep the same weight per ounce) and the coffeepot I am brewing in. I believe this should be approximately in line with the SCAA's advice.


      Return to Index




    Preparation Methods



      1. Drip


    Drip is the most common form of coffee served in the United States. This method essentially pours near-boiling water over medium-course coffee grounds to produce coffee. This is probably the easiest method of making coffee. A few words about filters: There are two types of filter available for drip coffee. One type is paper. The other is a metal or plastic permanent filter. Neither is innately better but they do produce different coffee flavors. A paper filter will hold some of the essential oils that are being released from the coffee. Some people have a preference for this. In paper filters there are several brands that have various thickness and types of paper that will absorb more or less of the oils. One selling point for paper filters is that they are very easy to clean up; just throw them away. This of course means more landfill and more trees being cut down. Some people also feel that paper filters give coffee a papery taste. The permanent filter has some obvious advantages and disadvantages in relation to paper. I will add just a couple of  ideas about them here. One, use metal; plastic won't last as long and may give your coffee an off flavor. Two, permanent filters require a slightly courser grind and you may get some sediment in your cup. This is probably comparable to the sediment in a coffee press.


    Return to Index



      1. Press Pot aka French Press aka Cafetiere aka Bodum


    A French press is a glass container with a wire mesh attached to a plunger. To make coffee, you first allow water to come very close to a boil but just short of this point. If you are heating water in an open pan, when you see the very beginning of a boil, pull your water. The overall temperature of the water from top to bottom should even out to be in the ideal range for coffee. If you are using a closed tea pot, this is the point where the water just begins to sound different in the pot. For more information on temperature see the section on water temperature. The press should be pre-warmed before putting the coffee in. This will help keep the glass from absorbing as much heat when the hot water is put in the press thus making for warmer coffee when you pour. The press should contain approximately the same amount of very coarsely ground coffee as you would use for drip coffee. Let it rest for 2-3 minutes or until it is easy to press the plunger down and then plunge the wire mesh. This filters the coffee. Course ground coffee is a must here or there will be a great deal of sediment in the cup. You will have a small amount of sediment no mater what. Due to the fact that there is no paper filter, all oils make it into the cup. This is a great cup of coffee.


    Return to Index



      1. Espresso


    See the Home Espresso Machine Mini-FAQ by David Bogie at http://www.islandnet.com/coffee/faq.html for info on espresso. Also check the info in this file under the recipe section.


    Return to Index



      1. Vacuum


    This is a method I have never experienced so if someone who has first-hand experience wants to redo this, let me know. The buildup of steam in the lower bowl forces the water up into the funnel, where it mixes with the ground coffee. A quick stir wets the grounds into the water, and a small amount of water left behind in the bowl keeps the steam coming and the temperature constant. Brewing continues for 2 minutes (it can go longer but you don't get any more flavor) and we then take the siphon off the hotplate. With no more steam being produced, a vacuum forms in the bowl, which sucks the brewed coffee down through the filter.I hear this gives a great cup of coffee and is quite fun to watch.
    Cona (the original) in England, Hario in Japan, and Yama Glass in Taiwan and Bodum make vacuum pots. Corey & Silex used to make them in the U.S. and Sunbeam also made a metal model with built-in heating.


    Return to Index



      1. Percolator


    Percolators violate most of the natural laws about brewing coffee.




        • Don't over extract the oils and flavor. Percolators work by taking coffee and reheating it and throwing it over the grounds over and over and over again.

        • Never reheat/boil coffee. This destroys the flavor. For best flavor, boil the water, pass it over the grounds and retain the heat. Don't reheat it.



    Violating these rules may not sound like much, but these are about the only rules there are. The effect of a percolator is to keep passing boiling water/coffee over the grounds until there is no flavor left and the flavor in the coffee is so dead that it's a worthless waste.


    Return to Index



      1. Ibrik


    This is being worked on now. Check the next version.


    Return to Index


    Peripherals and Secondary Storage




    1. Proper care of coffee makers...


      It is very important that you wash your coffee maker pot and filter container thoroughly at least once a week. Bitter oils stick to the glass container and plastic filter holder.


      I used to wash the plastic filter container and rinse the glass pot. Coffee started to taste bad. When I was told to wash both thoroughly with plenty of soap the flavor improved instantly. Note: To the naked eye rinsed and soap washed pots look the same (clean that is).


      Another trick is every time you use your coffeepot, unless you are making another pot right away, put a couple of drops of liquid dishwashing detergent in the pot and run hot water into the pot. Let this sit on the counter till you need it again, rinse and you are ready to go. This does not replace the weekly or twice-weekly washing but helps keep it cleaner between washings.


      Some drip coffee makers require periodic cleansing with a solution of water and vinegar.


      If you have a coffee/teapot, the inside of which is stained with oily brown residues - also plastic/metal coffee filters, tea strainers, and stainless steel sinks in caffeine-o-phile houses - they can be restored to a shining, brand-spanking-new state by washing in hot washing powder (detergent).


      Get a large plastic jug, add 2 or 3 heaped tablespoons of Daz Automatic or Bold or whatever, and about a pint of hot water - just off the boil is the best.


      Swill the jug around until the detergent is dissolved, and then pour into tea/coffeepot, and let it stand for 5 minutes, swilling the pot around occasionally, just to keep the detergent moving. Put the lid on and shake it a few times (care: slippery + hot)


      Repeat as necessary. Keep it hot with a little boiling water if needed. If you have a cafetiere, disassemble it, and soak the parts in the mixture for a few minutes, agitating occasionally.


      In both cases, the residue just falls off with almost no scrubbing. It does great things with overused filter machine filters, too.


      Important: Rinse off all detergent afterwards, use lots of fresh water!


      Return to Index




    2. How to clean an espresso machine


      If the exterior needs cleaning, just use a good cleaner like Fantastik or the like - note though that Fantastik might actually remove some of the stamped on text and logos if they are painted on.


      If the interior needs cleaning, you need to decalcify it. Add about 3 oz. of vinegar to about 20 oz. of water, and let it run through the machine. Then run about 3-4 times the amount of fresh water. Several online coffee sites have info on decalcifying.


      If you can disassemble the frothing wand, do so - and get the wand almost sterile-clean. If little rubber gaskets pop out, DON'T LOSE THEM and remember what order they go back on.


      Same thing goes for the brewhead - that's where the water comes out - most pump machines have a brewhead that can be removed with a single screw - tilt your machine on its side (make sure there's no water in it) and disassemble that part - again, do get it crystal clean - use toothbrushes, use a clean j-cloth, whatever it takes to get all the nooks and crannies.


      Once the machine is cleaned inside and out, run one more full batch of water through it, making sure you stop the pump just before all the water drains out.


      Return to Index




    3. How to store coffee?


      One should always store coffee beans in a glass, air-tight container. Air and moisture are coffee's principle enemies. Glass is best because it doesn't retain the odors of the beans or the oils, which could contaminate future beans stored in the same container. However, if you use glass, make sure the container is not exposed to light, as sunlight is believed to reduce freshness.


      Buy only what coffee can be consumed in a week to a week and a half from the time it was roasted. This is the only way to have truly fresh coffee.
      Do not freeze ground coffee. There are two key problems here. One, the freezing will damage some of subtle tastes in the coffee and two, when the coffee is taken out the container will sweat, exposing your coffee to moisture.


      Return to Index




    4. What kind of grinder should I buy?


      First off, any grinder is better than having your coffee preground at the store. Pregrinding is just a way of insuring stale coffee.


      Perhaps the earliest form of grinding anything, whether it be spices or coffee, was the simple mortar and pestle approach. The item to be ground - or crushed as it were - was placed in the bottom of a bowl, and the blunt end of a stick was used to crush said item along the bowl's bottom and sides. Following this - and history tends to lead us down numerous paths - mechanical means replaced the mortar and pestle. Manually operated, the coffee (or, again, spice, wheat, corn... whatever) was placed between a stationary and a moving disc. The movement of the one disc atop the other created a grinding force. This is also known as milling; a term we carry into the present.


      Milling has become very efficient with the use of electrical motors as opposed to horses, water, steam, or human-power. And milling, as a process, is as common to the agricultural industry as it is to coffee. To understand the benefit of milling coffee, let us first compare it to another popular grinding technique, the blade-style coffee grinder. Available in practically every housewares store in the world, the blade-style grinder uses a small, universal electrical motor to spin two metal blades at very high speeds. When in contact with the coffee beans, the blades chop and crush the bean's structure. Akin to the mortar and pestle for not creating a uniform grind, this method is quick and inexpensive. Many models of this type can be had for less than 20$US.


      A step up, and the primary focus of this article, is the burr style, or milling style coffee grinder. Like the wheat or corn grinder, and essentially identical to commercial, industrial-sized grinders, the burr grinder for today's consumer is available in a myriad of colors, features, materials, and prices.


      Why a burr grinder?
      As mentioned above, the blade variant of coffee grinders allows a varying particle size from the resultant grind. The leading reason for the use of a burr grinder is the ability to produce a uniform grind of the beans. A uniform grind is important for a few different reasons. First, it provides an even surface area for extraction during whatever brew process you may wish to use. Second, for espresso, the uniform grind allows for even wetting and even packing of the grounds.


      How come?
      Let us return above. An even grind will provide for an even extraction of the oils from the coffee. Ill-proportioned grind will cause some of the coffee to over-extract, and some to under-extract. Over-extracted coffee will taste bitter and overly pungent. Under-extracted will taste weak and thin.


      Burr grinders, ideally and theoretically, pass an incoming bean under (or in between) its burrs once. Whether it be for one revolution or two, the bean, as it finishes its pass, is completely crushed into identically-sized pieces. Blade-style and mortar and pestle re-grind the coffee, which provides the inconsistency mentioned above.


      The Big Debate - Flat-Plate Burr Grinders vs. Conical Burr Grinders:
      Burr grinders are distinct by two forms. The first is where the burrs are plate-shaped and lie atop each other. In the second model, the burrs are shaped like two mating cones; the grinding teeth facing toward each burr set. The debate lies with life expectancy (read: wear), grind consistency, and ease of cleaning. To begin with, both variations are easy to clean so long as the manufacturer designed the grinder to allow one of the two burr sets to be removed. To my knowledge, every manufacturer has done so. It is up to the owner to find the appropriate cleaning tool used to get into the teeth's grooves. Incidentally, a stiff bristled brush like that of a toothbrush works well. The debate flourishes here: does a conical burr-set wear more but provide a greater grind consistency and slower operating speed (due to prolonged contact between bean and burr), or does the flat-plate burr-set provide greater consistency and life because of its ability to operate at faster speeds? You decide. There are arguments for and against both parties. All in all, to the average consumer, this argument is like the blowing of the wind. Meaningless.


      "You get what you paid for."
      I mentioned this above. And it is true, especially when you figure in other factors to your potential purchase. These factors are as follows:


      Does the machine come with a warranty? If so, how many years?
      May I try the machine first before committing to a purchase?
      Is the machine too loud?
      Is the machine easy to clean up? Does its spill or throw ground coffee all over the place?
      Is there service available in my area? If so, how much extra and how easy is it to obtain?
      Is the machine repairable by myself or a local appliance repairperson?
      Keep all of these questions on the tip of your brain when and after you go shopping. You'll find distinct differences between each and every model mentioned above. It is true that the higher you go, the greater the quality of the machine - both in materials used and end product. Consistency is still very much a driving argument and consistency is best achieved when higher-quality components and material are used.


      These are the biggest questions you need to keep on your mind:


      How much will you use this grinder and for what reasons? Do you plan on only grinding for one style of coffee? Do you plan on using it daily? Do you plan on using many different types of coffee beans?


      If you can answer these questions, you can narrow down your search very easily.


      For more info and the full text of this article check out http://www.seasoned.com/issues/199809/


      Another point that deserves attention is that many cheap coffee grinders have a tendency to have some type of static problems. Some of the more expensive models can also have these same problems so, as with other considerations, be sure to try the grinder before you buy.


      Return to Index





  • Miscellaneous




    1. How do you spell Colombia/Colombian?


      Please read the question :).


      Return to Index




    2. How do you spell Espresso?


      By far, the most common spelling used throughout the world today is "espresso". This is a shortened form of the original Italian name for the drink "caffe espresso" (accent marks omitted). This spelling is considered to be the correct spelling by the vast majority of of coffee consumers, vendors, retailers, and producers.


      Some English language dictionaries also list "expresso" as a variant spelling. However, this does not mean the spelling is 'equally valid.' (see the post by Jesse Sheidlower included below)


      It was pointed out during the great "espresso vs. expresso" debate (spring '94) that the Italian alphabet does not even contain the letter "X," which is incorrect.


      Further, it was discovered that at least three dictionaries contained incorrect definitions of the word "espresso". The American Heritage Dictionary gave the following definition:



      "A strong coffee brewed by forcing steam under pressure through darkly roasted, powdered coffee beans."



      The Oxford English Dictionary said:



      "Coffee brewed by forcing steam through powdered coffee beans"



      The Webster New World Dictionary gives:



      "coffee prepared in a special machine from finely ground coffee beans, through which steam under high pressure is forced."



      All three of these are wrong. In fact, espresso is a strong coffee brewed by quickly forcing hot water through darkly roasted, finely-ground coffee beans.


      (Some espresso makers do use steam, but only to force the hot water through the ground coffee. The steam NEVER touches the coffee. Many espresso makers use no steam at all. Instead, they use either a pump or a piston to quickly force hot water through the ground coffee.)


      Once these errors and the origins of the word "espresso" had been pointed out, the argument "but expresso is in the dictionary" quickly began to crumble. The final death blow to this position came in a post by dictionary editor Jesse Sheidlower. This post is reproduced in its entirety below:



      Jesse Sheidlower writes


      I find this thread fascinating. I regret that it demonstrates an unfamiliarity with dictionaries and how to use them, but no matter. I believe that I am the only dictionary editor to participate in this discussion, so let me waste a bit more bandwidth addressing some of the points made so far, and introducing a few others:



      • The OED, Second Edition, does include _espresso_ and _expresso_, the latter being a variant of the former. It correctly derives it from Italian _caffe espresso_. [Accents left off here.] Whoever claimed it derives the term from a would-be Italian _caffe expresso_ was in error.

      • There _is_ an "x" in Latin and Italian.

        Mike Oliver points out that there are two Italian alphabets, one (il tradizionale) with no w, x or y, and the other one with all the letters in the English alphabet. The latter seems to be the one currently in use. (Reference: Il grande dizionario Garzanti della lingua italiana, Garzanti Editore s.p.a, 1987).



      • There are four major American dictionaries (published by Merriam Webster, Webster's New World, Random House, and American Heritage). The most recent edition of each gives _espresso_ as the main form, and _expresso_ as a variant only. The fact that _expresso_ is listed in the dictionary does not mean that it is equally common: the front matter for each dictionary explains this. The person who claimed that three dictionaries including OED give _expresso_ as "equally valid" was in error.




    3. Dictionaries, in general, do not dictate usage: they reflect the usage that exists in the language. If a dictionary says that _espresso_ is the main spelling, it means that in the experience of its editors (based on an examination of the language), _espresso_ is notably more common. It does not mean that the editors have a vendetta against _expresso_.

    4. To the linguist who rejects the authority of dictionaries: I agree that language is constantly changing; I'm sure that every dictionary editor in the country does as well. Dictionaries are outdated before they go to press. But I think they remain accurate to a large extent. Also, if you are going to disagree with the conclusions of a dictionary, you should be prepared to back yourself up. I can defend, with extensive written evidence, our decision to give _espresso_ as the preferred form.

    5. The spelling _espresso_ is the form used by the copy desks of the _New York Times,_ _Gourmet,_ _Bon Appetit,_ The _Wine Spectator,_ the _Wall St. Journal,_ the _L.A. Times,_ _Time,_ _Newsweek,_ and to my knowledge every other major or minor newspaper or magazine, general or food-related, in the English-speaking world. The fact that a handwritten menu on an Italian restaurant door spells it "expresso" is trivial by comparison.

    6. In sum: though both _espresso_ and _expresso_ are found, the former is by far the more common. It is also to be favored on immediate etymological evidence, since the Italian word from which it is directly borrowed is spelled _espresso_. The form _espresso_ is clearly preferred by all mainstream sources.


    7. Return to Index




    8. Where did the term "cup of joe" come from?


      It has recently come to my attention that the answer to this question is a bit up in the air so I will be reporting reasonable possibilities that I pick up from the news groups here. Some or all may be urban legend but until I have a sure way to know I will use this system.


      1. The U.S. Navy used to serve alcoholic beverages on board ships. However, when Admiral Josephus "Joe" Daniels became Chief of Naval Operations, he outlawed alcohol onboard ships, except for very special occasions. Coffee then became the beverage of choice, hence the term "Cup of Joe."


      2. "Joe" is 19th Cent. American slang for coffee.


      Return to Index




    9. What is a Kopi Luak (Kopi Luwak)?


      The only coffee of commerce today that is the product of an animal's digestive tract is Kopi Luak or Luwak from Sumatra, Java and Sulawesi in Indonesia. It is reported that the yearly crop is about 80 LB total. It retails in the US for about $18.50 oz. or $296.00 LB. and is available from John Martinez & Son in Atlanta, GA.
      According to the former head of the Indonesian national zoo, as told to the Smithsonian's rep. Kopi Luak is a fiction with a great sales pitch. (See: http://www.si.edu/natzoo/coffee.htm )
      Does it really exist? That is a good question. Is something being sold in the US as Kopi Luak? Yes.
      Check out what Dave Barry had to say about it at: http://home.earthlink.net/~munson/tom/coffee/nov9.html.

      Return to Index




    10. How much caffeine is in decaf?


      In the United States federal regulations require that in order to label coffee as "decaffeinated" that coffee must have had its caffeine level reduced by no less than 97.5 percent.


      Example: Panamanian coffee is about 1.36% caffeine by weight normally. This and many other arabica coffees are about 98.64% caffeine free even before anything is done to lower the caffeine content..


      When 97% of the caffeine has been removed only .0408 % of the coffee weight is caffeine. About 4/10ths of 1%. At this level it is labeled "decaffeinated. How roasters label their products is another matter. Suppose two roasters roast Panama coffee that originally came from the same lot, and were decaffeinated together in the same vat. One roaster labels his decaf. "97% Caffeine Removed." The other says his is "99+% Caffeine Free." Which roaster is not telling the truth?


      The answer is: They are both right. They are both essentially saying the same thing. But, which decaf. does the average consumer believe has the least caffeine?


      Currently used solvents for decaffeinating coffee include, H2O (water), CO2 (Carbon Dioxide), Meth. Chloride, Ethyl Acetate. Note: A relatively new method called Swiss Water Decaffeinated uses "flavor-charged" water in the decaffeination process.


      Return to Index





  • Coffee Recipes.


    NOTE: I do not entirely agree with some of the assertions made in a couple of these recipes and do not know much about some of the preparation methods described, so use these at your own risk.




    1. Espresso


      I need a good write up of how to make espresso. Someone please help out here.




    Return to Index




  • Chocolate covered espresso beans


    You won't get single, glossy beans, but the taste is there!



    1. Put dark roast coffee beans on a waxpaper-covered baking sheet.

    2. Melt some chocolate by putting a container with the chocolate in a pan of boiling water, stir the chocolate when it is getting hot. Some experimentation regarding what chocolate to use is in place. I used chocolate chips from Ghiradelli. One should probably aim for dark and not too sweet chocolate.

    3. Pour the chocolate over the beans and smear it so that each bean is covered - you should have a single layer of covered beans not too far apart.

    4. When the beans have cooled off a little bit, put the sheet in the fridge/freezer.

    5. When solid, break off a piece and enjoy. Note: I often use very finely ground (think espresso grind) coffee for this.


    Return to Index




  • Cappuccino


    Disclaimer: People prepare cappuccino in many different ways, and in their very own way, each one of them is correct. The following recipe, which is commonly used in Latin countries, has been tasted by several of my North American friends and they unanimously agreed that cappuccino prepared using this recipe tastes much better than the standard fare in USA/Canada.


    Start with cold milk (it doesn't really need to be ice-cold), use homo. milk or carnation. 2% or skim is just not thick enough (though admittedly, it is easier to produce foam with skim milk).


    Place the milk in a special cappuccino glass with a cappuccino basket. (Cappuccino glasses have a thinner bottom).


    Aerate the milk near the top, within 2cm (1 in.) of the top. Move the glass down as the milk aerates. It is a good idea to have an oscillating motion while aerating the milk. (ed. The process of oscillation probably won't really add much to your drink but it does look cool.)


    Aerating the milk in another container, then pouring in a glass and adding the foam with a spoon is sacrilege.


    If you need to aerate the milk in a separate container, aerate exactly the amount of milk required for one cup, so no need to add foam with a spoon.


    Once the milk has been aerated, promptly clean the aerator with a wet rag. Failure to do so will quickly result in rotten milk flavor coming from the aerator.


    Another warning on similar lines applies to restaurant-type coffee machines: leave the aerator valve open when powering the machine up and down. When the machine is off a partial vacuum is formed in the boiler that will suck milk residue into the boiler. This then coats the inside of the boiler and can cause bad smelling steam until the boiler is flushed. Some machines have a vacuum bleed valve to prevent this problem but many don't.


    Wait for the steam pressure to build up again (for some cappuccino makers wait time is near zero, for others it may be as long as 60 secs.).


    Prepare the espresso coffee - you may add it directly to the glass if possible or use a cup and then pour it from the cup on the milk.


    According to Jym Dyer: In Italy, the milk is added TO the espresso, not the other way around, that way the milk is floating; on top, where you then add the sugar, and stir it up.


    Cappuccino tastes better when it is really hot, and has two teaspoons of sugar. (small teaspoons, like the ones in expensive silverware).


    Then, accompany said cappuccino with a warm tea bisquit or English muffin with marmalade, or alternatively with a baguette sandwich or panini.


    Return to Index




  • Frappe


    Frappe coffee is widely consumed in parts of Europe and Latin America, especially in summer. Originally, it was made with cold espresso. Nowadays it is prepared in most places by shaking into a shaker 1-2 teaspoons of instant coffee with sugar, water and ice-cubes and it is served in a long glass with ice, milk to taste and a straw. The important thing is the thick froth on top of the glass.


    Return to Index




  • How to make the best cup of coffee?


    The best coffee I ever tasted was while in the coffee growing regions of Mexico, in the state of Veracruz, in the town of Coatepec. The quality of the coffee was mostly due to the method of preparation rather than the quality of the grains (which is at about the same level as an average Colombian coffee). Here's how to make it:



    • Grind the coffee grains from coarse to very coarse.

    • Boil in a pan a liter of water (four cups).

    • When the water is boiling, turn off the stove and add 8-12 tablespoons of coffee (2-3 spoons for each cup).

    • Add 2-3 teaspoons of sugar per cup (for a total of 8-12 spoons of sugar).

    • Stir very slowly (the water is so hot that the sugar dissolves mostly on its own).

    • Let the coffee rest for about 5 minutes.

    • Strain the coffee using a metal strainer! Like the ones used for cooking. The strainer should be like the ones used by granny for making tea. The diameter is a bit smaller than a cup, with a semi-sphere shape.

    • This coffee has grit in the bottom, even after being strained. Therefore do not stir the pot or the cup. If the coffee is shaken, let it rest for about five minutes. Needless to say, do not drink the last sip of coffee from the cup: it's all grit. If you want to add milk, add Carnation.


    Warning: This coffee may fool you 'cause it has a very smooth taste but is extremely strong. Caffeine content per milliliter is right there with espresso, but you can't tell!


    Note: For some strange reason, when preparing this coffee I tend to have a success ratio of about one out of two attempts. I still don't know what I'm doing wrong, since, as far as I can tell, I always repeat the same steps. Perhaps sometimes I don't let the coffee rest long enough.


    This type of coffee is similar in nature to the French press. And in principle, you could possibly add sugar to the ground coffee, then pour water, and lastly press with the strainer.


    Return to Index




  • Turkish Coffee


    Turkish coffee is prepared using a little copper pot called a raqwa.


    Use a heaping teaspoon of very finely-ground coffee and, optionally, one heaping teaspoon of sugar (to taste). Use about 3oz of coffee. [Add the sugar only just before boiling point.] Turkish coffee without sugar is called sade, with a little sugar is "orta s,ekerli" and with lots of sugar is "c,ok s,ekerli".


    The trick of it is to heat it until it froths, pour the froth into the coffee cup and heat it a second time. When it froths again, pour the rest into the cup.


    The grounds will settle to the bottom of the cup as you drink the coffee and towards the end, it'll start to taste bitter and the texture will be more like wet coffee grounds than a drink. As soon as this happens stop or your next sip will taste really, really bitter. Instead, turn your cup upside down on the saucer, and let someone read your fortune!


    Return to Index




  • Irish Coffee


    Ingredients



    • Sturdy wine glass or glass with stem

    • 1 teaspoon sugar

    • 1 or 2 tablespoons Irish whiskey

    • black coffee

    • cream, lightly whipped


    Instructions



    1. Place spoon in glass. Heat glass by pouring in warm water. When glass is warm, pour out the water. Leave spoon in glass.

    2. Put sugar, whiskey and coffee in glass. Stir to dissolve sugar. Still leave spoon in glass.

    3. Now for the tricky bit: Put dollop of cream on top, allow the cream to slide down the back of spoon (the spoon which was in the coffee), the tip of the spoon should remain in the coffee.


    Be careful not to stir after the cream has been added. The cream should form a foamy layer about 1 cm (or half an inch) thick on top of the black coffee.


    Return to Index




  • Thai Iced Coffee


    Make very strong coffee (50-100% more coffee to water than usual), use something like Cafe Du Monde which has chicory in it. Pour 6-8 oz into cup and add about 1 Tbs. sweetened condensed milk. Stir, then pour over ice.


    You'll have to experiment with the strength and milk so you get lots of taste after the ice/water dilutes it.


    Alternatively, this version which comes from a newspaper article of many years ago simply calls for grinding two or three fresh cardamom pods and putting them in with the coffee grounds. Make a strong coffee with a fresh dark roast, chill it, sweeten and add half-and-half to taste.


    Lastly, we have the following recipe:


    Makes 1 8-cup pot of coffee



    • 6 tablespoons whole rich coffee beans, ground fine

    • 1/4 teaspoon ground coriander powder

    • 4 or 5 whole green cardamom pods, ground



  • Place the coffee and spices in the filter cone of your coffee maker. Brew coffee as usual; let it cool.

  • In a tall glass, dissolve 1 or 2 teaspoons of sugar in an ounce of the coffee (it's easier to dissolve than if you put it right over ice). Add 5-6 ice cubes and pour coffee to within about 1" of the top of the glass.

  • Rest a spoon on top of the coffee and slowly pour whipping cream into the spoon. This will make the cream float on top of the coffee rather than dispersing into it right away.

  • To be totally cool, serve with Flexi-Straws and paper umbrellas...


One other fun note: I got a fresh vanilla bean recently and put it to good use by sealing it in an airtight container with my sugar. The sugar gets the faintest vanilla aroma and is incredible in Real Chocolate Milk (TM) and iced coffee.


One final note: this would probably be even better with iced espresso, because the espresso is so much more powerful and loses its taste less when it's cold.


Another recipe:



  • Strong, black ground coffee

  • Sugar

  • Evaporated (not condensed) milk

  • Cardamom pods


Prepare a pot of coffee at a good European strength (Miriam Nadel suggests 2 tablespoons per cup, which I'd say is about right). In the ground coffee, add 2 or 3 freshly ground cardamom pods. (I've used green ones, I imagine the brown ones would give a slightly different flavor.) Sweeten while hot, then cool quickly.


Serve over ice, with unsweetened evaporated milk (or heavy cream if you're feeling extra indulgent). To get the layered effect, place a spoon atop the coffee and pour the milk carefully into the spoon so that it floats on the top of the coffee.


The recipe I have calls for:



  • 1/4 cup strong French roasted coffee

  • 1/2 cup boiling water

  • 2 tsp. sweetened condensed milk

  • Mix the above and pour over ice.


I'd probably use less water and more coffee and milk.


There is also a stronger version of Thai coffee called "Oliang or Oleng" which is very strong to me and to a lot of coffee lovers.


6 to 8 tablespoons ground espresso or French roast coffee, 4 to 6 green cardamom pods, crushed sugar to taste, half-and-half or cream and ice cubes


Put the cardamom pods and the ground dark-roast coffee into a coffee press, espresso maker, or the filter of a drip coffee maker (if using a drip-style coffee maker, use half the water). Brew coffee as for espresso, stir in sugar.


Fill a large glass with ice and pour coffee over ice, leaving about 1/2 inch at the top. Place a spoon at the surface of the coffee and slowly pour half-and-half or cream into the spoon, so that it spreads across the top of the coffee rather than sinking in. (You'll stir it in yourself anyway, but this is a much prettier presentation and it's as used in most Thai restaurants.)


As with Vietnamese coffee, the struggle here is to keep from downing this all in ten seconds.


And now for another look at Thai Iced Coffee


Surely, one can get coffee with condensed milk in Thailand. But when one speaks of "Thai Iced Coffee", as found in Thai restaurants in America, one is referring to "Oliang/Oleng" [there is no standard transliteration of the Thai alphabet, so the spelling varies.] In the FAQ one reads: "There is also a stronger version of Thai coffee called "Oleng" which is very strong to me and to a lot of coffee lovers." But this IS Thai Iced Coffee. And it is only strong if you brew it to be strong.


Oliang is a blend of coffee and other ingredients. The brand I have (Pantainorasingh Brand) states the percentages right on the label: 50% coffee, 25% corn, 20% soya bean, 5% sesame seed. This blend of coffee and roasted grains is really quite exquisite--a perfect marriage of flavors!


Traditionally, oliang is brewed with a "tung tom kah fe"--a metal ring with a handle to which is attached a muslin-like cloth bag. It is much like those cloth tea-strainers one finds in Europe, only larger, like a sock. One puts the coffee in the bag and pours over it water that has come to a boil - into a carafe. Let the bag full of coffee steep in the carafe for 10 minutes. Then add sugar and stir. Let it cool. Pour into a glass with ice, and add the dairy product of your choice on top. I use fresh half-and- half, but you can use condensed milk, evaporated milk, or a mix of the two, or of the three. The proportions of coffee - water - sugar, vary. I use 2/3 part oliang to 1 1/4 parts sugar to 6 parts water.


[The tung tom kah fe can be found at SE Asian grocery stores--after a bit of searching. In Seattle at Viet Wah or Mekong Ranier.]


Alternately, one can bring water to a boil in a pot, add the coffee, and remove from heat. Let the coffee steep for 10 minutes. Then strain through cheesecloth, a coffee filter, or a fine metal strainer. And continue as above.


Return to Index


Vietnamese Iced Coffee


Same coffee as above. Sweetened condensed (not evaporated) milk, ice


Make even stronger coffee, preferably in a Vietnamese coffee maker. (This is a metal cylinder with tiny holes in the bottom and a perforated disc that fits into it; you put coffee in the bottom of the cylinder, place the disc atop it, then fill with boiling water and a very rich infusion of coffee drips slowly from the bottom.)


If you are using a Vietnamese coffee maker, put two tablespoons of sweetened condensed milk in the bottom of a cup and put the coffee maker on top of the cup. If you are making espresso or cafe filter (the infusion method where you press the plunger down through the grounds after several minutes of infusion), mix the sweetened condensed milk and the coffee any way you like.


When the milk is dissolved in the coffee (yes, dissolved *is* the right word here!), pour the combination over ice and sip.


Thai and Vietnamese coffees are very different.


Ca phe sua da (Vietnamese style iced coffee)



  • 2 to 4 tablespoons finely ground dark roast coffee (preferably with chicory)

  • 2 to 4 tablespoons sweetened condensed milk (e.g., Borden Eagle Brand, not evaporated milk!)

  • Boiling water

  • Vietnamese coffee press [see notes]

  • Ice cubes


Place ground coffee in Vietnamese coffee press and screw lid down on the grounds. Put the sweetened condensed milk in the bottom of a coffee cup and set the coffee maker on the rim. Pour boiling water over the screw lid of the press; adjust the tension on the screw lid just till bubbles appear through the water, and the coffee drips slowly out the bottom of the press.


When all water has dripped through, stir the milk and coffee together. You can drink it like this, just warm, as ca phe sua neng, but I prefer it over ice, as ca phe sua da. To serve it that way, pour the milk-coffee mixture over ice, stir, and drink as slowly as you can manage. I always gulp mine too fast. :-)


Notes:


A Vietnamese coffee press looks like a stainless steel top hat. There's a "brim" that rests on the coffee cup; in the middle of that is a cylinder with tiny perforations in the bottom. Above that rises a threaded rod, to which you screw the top of the press, which is a disc with similar tiny perforations. Water trickles through these, extracts flavor from the coffee, and then trickles through the bottom perforations. It is excruciatingly slow. Loosening the top disc speeds the process, but also weakens the resulting coffee and adds sediment to the brew.


If you can't find a Vietnamese coffee press, regular-strength espresso is an adequate substitute, particularly if made with French-roast beans or with a dark coffee with chicory. I've seen the commonly available Medaglia d'Oro brand coffee cans in Vietnamese restaurants, and it works, though you'll lose some of the subtle bitterness that the chicory offers. Luzianne brand coffee comes with chicory and is usable in Vietnamese coffee, though at home I generally get French roast from my normal coffee provider. My father tells me that when he visits Vietnamese friends in Florida that Luzianne and a local blend are the coffees sold in the local Vietnamese-run/shopped stores.


Of these two coffees, Vietnamese coffee should taste more or less like melted Haagen-Dazs coffee ice cream, while Thai iced coffee has a more fragrant and lighter flavor from the cardamom and half-and-half rather than the condensed milk. Both are exquisite, and not difficult to make once you've got the equipment.


As a final tip, I often use my old-fashioned on-the-stove espresso maker (the one shaped like an hourglass, where you put water in the bottom, coffee in the middle, and as it boils the coffee comes out in the top) for Thai iced coffee. The simplest way is merely to put the cardamom and sugar right in with the coffee, so that what comes out the top is ready to pour over ice and add half-and-half. It makes a delicious and very passable version of restaurant-style Thai iced coffee.


Return to Index


Melya



  • Espresso

  • Honey

  • Unsweetened cocoa


Brew espresso; for this purpose, a Bialetti-style stovetop will work. In a coffee mug, place 1 teaspoon of unsweetened powdered cocoa; then cover a teaspoon with honey and drizzle it into the cup. Stir while the coffee brews; this is the fun part. The cocoa seems to coat the honey without mixing, so you get a dusty, sticky mass that looks as though it will never mix. Then all at once, presto! It looks like dark chocolate sauce. Pour hot espresso over the honey, stirring to dissolve. Serve with cream (optional). I have never served this cold but I imagine it would be interesting; I use it as a great hot drink for cold days, though, so all my memories are of gray skies, heavy sweaters, damp feet and big smiles.


Return to Index


Caffe Latte


A Latte is usually a 3:1 ratio of steamed milk and espresso, but YMMV. Do what you like best.


Here's how I make a latte. First, I grind my beans to fill my shot filter. Those are the removable components in your portafilter (that arm thing). If you don't have a grinder, buy one, and buy a burr grinder - not one of those cheapo blade things.


So I grind my beans, fill my filter, and tamp it down tightly - that's the act of compressing the grind in the filter. Note: you can't really do this with the steam espresso filters because they are not designed for any real pressure (less than one bar I believe). If you do tamp a steam toy, the pressure release valve should kick in to save the day but if it does not work you are taking a chance with a very hot exploding machine. Don't tamp steam machines.


I load the espresso machine with the grinds, then turn on the machine, but to the steaming ready stage - not the espresso stage. Once it is ready, I steam my milk first.


Lattes are steamed milk, not frothed. Though again, it's your choice - if you want froth, go for it. Steam your milk to about 150F or so (you will notice a change in the steaming sound - it starts to rumble once it hits 150 or so). If you want froth, about midway, pull the steam nozzle to hover right at the surface - you want to hear a deep frothing sound - if the sound you hear is like blowing bubbles through a straw, you're too high.


Once the milk is steamed, I then take a small 4 oz. cup I have and place it under the portafilter. I switch over to making my espresso, and I brew the espresso.


I then pour the espresso into the cup with the milk. Most of my "coffee" cups are actually glass or stainless steel, or a combo of both, so I pour my espresso slowly and it creates a cool looking drink... the espresso sits near the top, just below the foam.


Add sugar, sprinkle the top with cinnamon and/or chocolate, and drink!


Oh, don't forget to clean your wand before you brew the espresso. It's quick - just grab a washcloth and scrub it clean, then run the wand once more to "flush it out" - this keeps milk from turning into harmful bacteria that makes your milk taste bad.


Once you've had your latte, dislodge the portafilter, dump your beans, give the brewhead a quick wipe, a good rinse on your filters, etc., and you're ready for your next one - less cleaning!


Note: Many people brew espresso then steam their milk. Many do it the way described here. The arguments go like this:
If you brew then steam the milk while you are waiting for the machine to reach steaming temperature, the espresso is getting old. On the other hand, if you steam then brew, you either have to let the machine cool a bit before making your shot, thus allowing the milk to cool, or you will be hitting the coffee grounds with steam and not hot water. Which is correct? I can not tell you. I rarely drink anything at home except straight shots so I don't worry myself with it too much. On a side note: if you really want the best I believe some home machines may have dual water reservoirs which will allow you to brew and steam simultaneously, or at least nearly simultaneously.


Flavoring


NOTE: Flavorings really should not be needed in good coffee but we all want something a little different every now and again. As a general rule, adding your own flavoring is a better approach to drinking flavored coffee than buying pre-flavored coffee. Commercially-flavored coffee usually uses a low quality bean since most of the flavor will be masked by the chemical flavorings anyway. So be warned - in many cases you are paying a lot for cheap beans that have had a chemical added to them to make them more palatable. It is my opinion that if you start with a good quality coffee, there is very little need for external flavoring except as an occasional change of pace. As in all things coffee, go with your taste. If you like flavored coffee by all means drink it!
One last note. If you buy flavored coffee wash all your coffee equipment thoroughly after brewing flavored coffee. The flavoring agents used will stick to anything used with them. Do not use the same grinder to grind flavored and unflavored coffee. It will take approximately 20 grinding of coffee to remove all the flavoring agents that stick to the internal part of the grinder.




    1. Chicory


      Chicory became popular in the United States as a coffee additive during the Union blockade of the South during the Civil War. It was also used again During World War II to "stretch" coffee (just ask your grandmother). It has lost popularity in the US as a coffee additive in recent years. Chicory is also used in Vietnamese coffee blends as well.
      As a flavoring, chicory has a tendency to mellow bitter coffee. Today chicory blend coffee is available canned with various ratios of coffee to chicory. There are several brands available today. I counted three when I went to the grocery store last. Chicory is also available by itself in many grocery stores, and I am told some health food stores carry chicory root as well. I recommend going with the method of buying your chicory and mixing it with fresh roasted coffee; by default any coffee you buy pre-ground and premixed will be stale when you get it. Concentration varies from 10-30% in most commercial blends.


      Return to Index




    2. Italian Syrups


      Italian syrups are popular as flavorings for espresso drinks and to a lesser extent other forms of coffee. Essentially what they are is sugar water with a flavoring added. In this they serve a dual purpose of flavoring the drink while sweetening. They also have a side role in weakening the drink they are added to. Over all I do not like Italian syrups for this last reason.
      Use your own judgement - they are very popular, so obviously many people do like them.


      Return to Index




    3. Other


      Chocolate syrup makes a great mocha. Much better than Italian syrups.


      Hot chocolate mix makes for a nice mocha and has sugar already added. I sometimes will give friends who do not like coffee a cup with a packet of instant hot chocolate mixed in to let them acquire a taste for coffee.


      Altoids make a nice peppermint coffee.


      Cinnamon is easy: just put it in the bottom of a filter for drip coffee. You can do the same for press coffee but you will have some extra sediment.


      For nut coffee: grind roasted nut of the variety you want and put it in with the coffee as it brews. Generally speaking this will not be as strong as chemical flavorings.


      Any extract you can buy can be used as a flavoring although I feel many extracts will give coffee a chemical flavor so you may get bad coffee with this method.




Return to Index


Espresso Drink Names/Terms




  1. Caffe Latte aka Cafe au Lait


    A Caffe Latte is a single shot of espresso with steamed milk. There is not frothed milk in this drink. A Caffe Latte should have approximately 6 to 8 ounces of milk in it. (Note: ordering a Latte in an Italian restaurant may get you a glass of milk so be sure to order Caffe latte.)


    Return to Index




  2. Cappuccino


    Cappuccino is traditionally equal parts espresso, steamed milk and frothed milk. Many coffee shops will add much more milk than this in the belief that bigger is better. This is not the case stick with the above proportions for good cappuccino.


    Return to Index




  3. Americano


    An Americano is a single shot of espresso with 6 to 8 ounces of hot water added. Not as bad as it sounds.


    Return to Index


    Having a website with the word coffee in the title and the question answering as the main job, why not make a post about the questions about coffee ? :) Don`t forget to visit http://ecoffeeonline.com for any thought provoking question, in any field, not only the coffee and other drinks one.




  4. Hammerhead


    A hammerhead is a shot of espresso in a coffee cup that is then filled with drip coffee. I highly recommend this drink.


    Return to Index




  5. Mocha


    This is usually a cappuccino or a Caffe Latte with chocolate syrup added. This term actually has very little meaning so you might want to ask what it is in a given coffee house before you order one.


    Return to Index




  6. Espresso Con Panna


    This is a shot with whipped cream.


    Return to Index




  7. Double


    Two shots of espresso with the same amount of all other ingredients.


    Return to Index


     




  8. Ristretto


    This is a restricted shot. Less water is allowed to come through the coffee. This is approximately a .75 ounce pull.


    Return to Index




  9. Lungo


    This is an extra long pull allowing approximately twice as much water through the same amount of coffee as normally used for a single shot. This will be bitter and I do not recommend trying it. It's about a 2-3 ounce shot.